This is for people that use Norton Antivirus and had to Restore your computer.

Situation:

You have installed a 2006 or later versions of a Norton program, such as Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal Firewall 2006, or Norton SystemWorks 2006. You run the Windows System Restore to restore your computer to a previous point. When you do, you see:

Message: "Restoration Incomplete. Your computer cannot be restored . . . " when you run Windows System Restore

Solution:

For Norton 2008 product

STEP 1 Temporarily turn off product protection

1. Start your Norton product
2. In the lower left corner of the window, click Options > Norton Internet Security or Norton AntiVirus.
3. In the right pane, under How to protect your product from hackers, uncheck Turn on protection for Norton products [recommended].
4. Click Apply and then click OK.

STEP 2 Run Windows System Restore

Follow the operating system instructions to run Windows System Restore.
 

STEP 3 Turn on product protection

1. Start your Norton product
2. In the lower left corner of the window, click Options > Norton Internet Security or Norton AntiVirus.
3. In the right pane, under How to protect your product from hackers, check Turn on protection for Norton products [recommended].
4. Click Apply and then click OK.

For Norton 2007 product

STEP 1 Temporarily turn off product protection

1. Start your Norton product
2. On the Norton AntiVirus tab or the Norton Internet Security tab, click Settings.
3. Under Basic Security, click Auto-Protect.
4. Click Configure.
5. In the left pane, click Miscellaneous.
6. In the right pane, under How to protect my product, uncheck Turn on protection for my Symantec product.
7. Click OK.

STEP 2 Run Windows System Restore

Follow the operating system instructions to run Windows System Restore.
 

STEP 3 Turn on product protection

1. Start your Norton product
2. On the Norton AntiVirus tab or the Norton Internet Security tab, click Settings.
3. Under Basic Security, click Auto-Protect.
4. Click Configure.
5. In the left pane, click Miscellaneous.
6. In the right pane, under How to protect my product, check Turn on protection for my Symantec product.
7. Click OK.

For Norton 2006 or earlier product

STEP 1 Temporarily turn off product protection

1. Start your Norton product
2. Click the Options button > Norton AntiVirus.
3. In the left pane, click Miscellaneous.
4. At the bottom of the right pane, look for "How to protect my product."
5. Uncheck Turn protection on for my Symantec product.
6. Click OK.

STEP 2 Run Windows System Restore

Follow the operating system instructions to run Windows System Restore.

STEP 3 Temporarily turn on product protection

1. Start your Norton product
2. Click the Options button > Norton AntiVirus.
3. In the left pane, click Miscellaneous.
4. At the bottom of the right pane, look for "How to protect my product."
5. Check Turn protection on for my Symantec product.
6. Click OK.