My Colors won't activate

Published on December 11, 2007 By ALMonty In Life, the Universe and Everything

I bought the Flyers MyColors theme that installed ok. When I installed the MyColors Theme Manager for Winter Wonderland it doesn't accept any of my codes. It told me the one for Winter Wonderland was too long. The first error is : There was an error validating your Registration Information please try again. And then when I tried it again it told me that the code I entered was too long. It's 35 characters.

Thought I'd try here first before I turned in a ticket.

Comments (Page 1)

ALMonty

on Dec 11, 2007

Winter Wonderland code was too long. sorry

ALMonty

on Dec 11, 2007

I went to My Registrations and noticed that there was a different reg code so I entered that one an it gave me the same error."There was an error validating your Registration Information please try again."

ZubaZ

on Dec 11, 2007

Ahh . . . conflicting versions.
Email support@stardock.com

If you have the suite, you can rename it to zip and use the ODNT components in SDC to apply them.

ALMonty

on Dec 11, 2007

If you have the suite, you can rename it to zip and use the ODNT components in SDC to apply them.

That's what I did for the Flyers suite. It did't let me dl the WW suite. It told me that I had to install the MyColors Theme Manager and insert my email and the S/N to dl it. ERROR

Lantec

on Dec 11, 2007

Mycolors comes as a suite file?

ALMonty

on Dec 11, 2007

Yes I know that. There was no dl link to dl it. There was for the other suite but not the Winter one. The directions said :

Install MyColors and then enter your email address and serial number to download the suite.

Lantec

on Dec 11, 2007

The ONLY reason I haven't purchased the University of Florida "theme" was because I fear a conflict between ODNT and My Colors. If I could purchase it just as a suite the problem becomes moot.

DorkCoffeez

on Dec 11, 2007

The current version of the MyColors Theme Manger and WB6 work together now. You can have both installed with out risk of issue. The way it works now is you get the DL link then fire up MyColors and hit Add in the bottom right hand corner. After dropping in the serial number MyColors goes through the DL motions and you are all set.

If you are still having problems hit us up at support@stardock.com so we can confirm your account info.

Lantec

on Dec 11, 2007

Thank you lord

ALMonty

on Dec 11, 2007

The Flyers theme was dl as a MyColors.exe and I used Winrar to extract it to a folder and then from there I installed everything.

The way it works now is you get the DL link then fire up MyColors and hit Add in the bottom right hand corner. After dropping in the serial number MyColors goes through the DL motions and you are all set.

Not for me I put in my email and S/N and it said "There was an error validating your Registration Information please try again." It did the same thing with the Flyers theme. That's why I extracted it into a folder.

I'm just trying to find out if I'm doing anything stupid before I contact Stardock.

ALMonty

on Dec 11, 2007

Just to let you know Lantec on my Laptop I let MyColors apply the Flyers theme it turned off IconX and it didn't install the WB. I had to install th WB my self.

Lantec

on Dec 11, 2007

I just got both the UF and Winter Wonderland up and running. I installed UF first with no probs. To get the Winter Wonderland I had to dload Mycolors, put in my email and the license I got via email and it "VERY" slowly downloaded Winter Wonderland. Kudos to SD for both. I'd love a 3200x1200 wall for the UF theme guys........

ALMonty

on Dec 11, 2007

Lantec in your email there was Download2 did you click on that one?

DorkCoffeez

on Dec 12, 2007

ALMonty start up a ticket in support for this activation issue. I would like to confirm the account information but I cannot do that (of course) here. We will get it sorted for you I am sure.

killajosh

on Dec 12, 2007

oooh....this thread reminds me...I've been meaning to go buy that FSU My Colors.....

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